Assoc. Customer Care Specialist
6 Months plus possible extension or perm
- The Customer Care Tier 3 agent is responsible for providing world-class service by resolving customer inquiries through multiple contact channels such as phone, chat, and email.
- This representative will act as the intermediary between the vendor and the customer, working with both parties to resolve escalations.
- The successful candidate will help address escalations and provide resolution for all customer issues.
- Additionally, the representative is responsible for making every customer interaction count through a relationship building consultative servicing approach that involves identifying opportunities to make every customer successful.
No Sub-Contract, Third Parties or Corp to Corp arrangements! W2 only!
Note: U.S. Citizens and those authorized to work in the U.S. without sponsorship will be considered. We are unable to sponsor at this time.